FAQs

Answers to questions you might have about REACHUM.

What is REACHUM?

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REACHUM is an AI-powered active learning platform that includes everything needed to create, deploy, and measure learning performance in one place. Our integrated system deeply engages learners, improves knowledge retention, simplifies program management, and delivers measurable performance improvements.

Who is REACHUM for?

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REACHUM is ideal for corporate trainers, educators, and learning leaders in industries where rapid skill-building and compliance are critical — including life sciences, healthcare, and financial services.

What type of content do REACHUM lessons include?

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Lessons can combine text, images, video, audio, interactive scenarios, quizzes, and games. Every lesson is structured for active learning, so participants stay engaged and retain more.

Does REACHUM offer hybrid or blended learning?

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Yes. REACHUM supports in-person, remote, and hybrid formats, making it easy to deliver a seamless learning experience no matter where your learners are.

Can REACHUM Integrate with Enterprise Systems?

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Yes, REACHUM integrates with a wide range of enterprise tools:

• HR systems
• Identity providers
• YouTube and Vimeo
• Powerpoint and PDF
• Webpages
• Forms
• SCORM Content

How secure is my data on REACHUM?

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Your data is encrypted in transit and at rest. REACHUM supports private, secure knowledge bases and follows strict protocols to meet industry compliance requirements.

Is REACHUM easy to use if you’re not technical?

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Absolutely. REACHUM’s drag-and-drop interface and AI-assisted tools make lesson creation and delivery simple for all skill levels — no technical expertise required.

How much control do instructors have?

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Instructors control every aspect of lesson content, pacing, and assessment. AI suggestions can be accepted, edited, or replaced entirely.

Hosts have complete control over the live classroom experience, whether remote or in-person. They can see in real-time who is participating, who is inattentive, and who may be struggling to keep up. Instructors can easily:

• Move learners into breakout rooms
• Pass control to others
• Mute or remove users if necessary.

How does REACHUM's AI speed up lesson creation?

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REACHUM•AI can turn a transcript, a PDF, or other source material into an interactive lesson in minutes — saving hours of manual work.

How does the free trial with credits work?

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Every new account starts with 100 free credits — enough to create, deliver, and measure most content dense 30-minute lessons. No credit card required.

Why does REACHUM require SMS verification?

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SMS verification protects your free AI credits and prevents automated bot abuse. It also safeguards your account from unauthorized access.

Does REACHUM provide analytics on learner progress?

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Yes. REACHUM tracks learner activity, completion rates, assessment scores, and engagement trends so you can measure effectiveness and improve outcomes.

What kind of training and support is available for new users?

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We offer onboarding assistance, live walkthroughs, and a help center with guides and tutorials — plus optional advanced training for larger teams.